August statutory holiday payment dates for universal credit, tax credits and more explained


Millions of people receiving family allowances, tax credits and more financial aid are being warned that their payment dates will vary next week due to the August public holiday.

Retirees, parents and many other households receiving state assistance are warned that their payment dates will vary next week depending on the last public holiday.

Anyone who expects child care allowance, family allowance, state pension, income support and other payments to be settled on August 31 should be aware that it may come a little sooner. .

The annual holiday falls on Monday August 31st, which means that all DWP payments due on that day will instead arrive on Friday August 28th.

This includes those who receive the carer’s allowance and anyone who receives their universal credit allowance on a Monday. It also affects applicants for family allowances.

Family allowances were first introduced in the 1970s to help working parents cover their living expenses. Today he pays around £ 20.70 per week for the first child and £ 13.70 per week for subsequent children.

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However, if you or your partner has an income of more than £ 50,000 per year, you will be liable for the High income child benefit costs. This means that you will have to pay 1% of every £ 100 you earn to the government at the end of the tax year. You can read how it works, here.

Tax credits are entirely separate. It is a benefit paid to those who need it most, such as families who need help caring for children, working people with disabilities and people with low incomes.

There are two types of tax credit: child tax credit and work tax credit. You may be eligible for one or both of them, depending on your situation.

We have indicated below when you can expect your benefits to be paid during the August holiday.

Tax credits

Most households will be paid earlier


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Child tax credits and work tax credits can be paid weekly or monthly.

If you wait for your tax credit to be paid on August 31, you will receive it on August 28.

Family allowances, PIP, pension credit, DLA, care allowance and state pension

These benefits are usually paid every four weeks – except in the case of family allowances where single parents can choose to receive them weekly.

If you’re expecting payments for any of the above on August 31, you will receive them on August 28 instead.

ESA and income assistance

ESA and Income Assistance are generally paid every two weeks. If your payment is due on a holiday, you will be paid on the last business day before the holiday. In this case, August 28.

Universal Credit

Universal Credit payment dates tend to vary from person to person – but you won’t be affected unless your payment day falls on Monday.

If your usual monthly payment date is August 31, you will receive it a little earlier on August 28.

When will the money go to my account?

Depending on your bank, funds should be available shortly after midnight on the day they are due, usually in the early hours.

Some banks deposit money into your account around 11:30 p.m. so that you can withdraw it by midnight on payday. Others will release your funds at midnight or a few minutes later.

But in some cases you have to wait between 2 a.m. and 3 a.m., while others won’t let you touch your money until at least 6 a.m. on payday.

Here are typical payment terms for banks:

  • Clydesdale, Yorkshire – 11:30 p.m. the day before at 12:30 a.m.
  • Lloyds – from midnight to 1 a.m.
  • Bank of Scotland – from midnight to 1:30 am
  • Metro Bank – from midnight to 2 a.m.
  • Barclays, Coop – 1h to 2h
  • Natwest, RBS, Ulster Bank, Nationwide – 2h to 3h
  • Halifax – 3h to 4h
  • HSBC, Santander – 6 a.m. to 9 a.m.

What to do if your payment doesn’t arrive

If your payment does not arrive on time, contact your bank or the relevant government department to find out if there is a delay.

Keep in mind that most offices will be closed on Monday August 31, so contact them on Friday August 28 if you have any concerns.

Universal Credit

Universal Direct Credit Service: 0800 328 9344 (this replaces 0345 600 0723)
Full Universal Credit Service: 0800 328 5644 (this replaces 0345 600 4272)
Textphone for the hearing impaired: 0800 328 1344

Call between 8 a.m. and 6 p.m., Monday to Friday (closed on public holidays).

Tax credits

0345 300 3900 (text telephone 0345 300 3909).

Child benefit helpline

Call Monday to Friday 8 a.m. to 8 p.m. or Saturday 8 a.m. to 4 p.m.

Telephone: 0300 200 3100
Welsh language: 0300 200 1900
Text phone: 0300 200 3103

PIP survey line

Telephone: 0800 121 4433
Textphone: 0800 121 4493 Monday to Friday, 8 a.m. to 6 p.m.

DLA survey line

Telephone: 0800 121 4600
Textphone: 0800 121 4523 Monday to Friday, 8 a.m. to 7:30 p.m.

ESA and the ‘New Style’ ESA Hotline

Telephone: 0800 169 0310
Text phone: 0800 169 0314

Welsh language: 0800 328 1744
Monday to Friday, from 8am to 18pm

Pension line of credit

Telephone: 0800 99 1234
Text: 0800 169 0133 Monday to Friday, 8 a.m. to 7:30 p.m.


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